LD
Les D

1 reviews | Active since Dec 2015

24 Jul 2017, 12:24

NO SERVICE

<p>CUSTONER CARE SAYS THEY WILL GET BACK TO ME SHORTLY:</p> <p>Official business reply: <br />Dear Customer</p> <p>Thank you for bringing this matter to our attention. I have noticed that your matter has been forwarded to card division. We will investigate the matter and furnish feedback shortly.</p> <p>Kind regards<br />Nthabiseng Sibande<br />Group Customer Care<br />Absa Bank Ltd</p> <p>STILL NO COMMUNICATION I MADE A SIMPLE REQUEST ON THE 13TH JULY 2017 TO THE CARD DIVISION????</p>

0
Replies (4)
Absa
Absa's reply25 Jul 2017, 15:24
Official

Dear Customer

We apologise for the inconvenience. The matter has been escalated to the team to assist further.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

LD
Les D's update25 Jul 2017, 17:09
Reviewer Update

Did you phone the Divisional Manager/Director at Card Division and complain about the lack of response since the 13th July to my email??????

Absa
Absa's reply26 Jul 2017, 09:58
Official

Case manager called you this morning with no success

LD
Les D's update26 Jul 2017, 10:19
Reviewer Update

ASK HIM TO PLEASE PHONE AGAIN I SEE I HAVE A MISSED CALL FROM 011 330...... BUT NO MESSAGE WAS LEFT.