1 reviews | Active since Jun 2017

12 Jun 2017, 14:28

No Service !!!!!!!!!!

<p>I had to cancel my Absa credit card before it was even activated. Everytime you phone to activate the card some of the documents are missing. Keep on sending and Absa keep on loosing the docs. Eventually decide to cancel the card before it was even activated. Was not even asked why i want to cancel or supply an alternative. Pathethic service and i will make sure that everybody knows about your terrible service.</p>

0
Replies (1)
Absa
Absa's reply12 Jun 2017, 15:04
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,