No service

<p> </p> <p>Two weeks ago ABSA credit card division called to offer me a credit card. </p> <p>Accepting the offer, the card has been delivered and their credit card division cannot see that my documents have been reviewed. </p> <p> </p> <p>I called to complain, received a case number and to date, no one has called me. </p> <p>How long does it take for a credit card application to be processed? </p> <p>Why is the waiting time at your call centre always over 5 mins? </p> <p>I havent wasted my time and increased my cellphone bill by calling your inefficient call centre. </p> <p> </p> <p>I hope that some competent person views this complaint and acts on it. </p> <p> </p> <p>Regards, </p> <p>Lee</p>