1 reviews | Active since Jun 2015
No service
<p>I have been calling absa since the 21/09/2016 requesting paper work and they keep saying that they will come back to me! Wow the only calls where we are in contact is me calling to please help. So now I what must I do if ABSA keeps saying they will be getting back to me within 24hours. Without counting the weekend I have been waiting for Absa now for 120hours, that is 96hours more than the promise they give to the client on the phone. REF ********** </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Good day Daphne
I hope that you are well, I have included you in a email that I have sent to Absa merchant, I have without the help of absa gotten to the bottom of the problem I was having with regards to monies still outstanding from absa. I also would like to thank RICHARD SKOSANA from the region office that was willing to help me in making sure that I was helped with regards to this issue and for him confirming that the problem was our old device that was never bank when they exchanged it. Further more I would hope that Absa gives credit where it is due to Mr Skosana.
Good day Daphne
I hope that you are well, I have included you in a email that I have sent to Absa merchant, I have without the help of absa gotten to the bottom of the problem I was having with regards to monies still outstanding from absa. I also would like to thank RICHARD SKOSANA from the region office that was willing to help me in making sure that I was helped with regards to this issue and for him confirming that the problem was our old device that was never bank when they exchanged it. Further more I would hope that Absa gives credit where it is due to Mr Skosana.