sR
shawn R

1 reviews | Active since Nov 2009

23 Nov 2015, 13:01

no service

Cresta Branch one of the Big Absa Branches but with no one to assist you picture going to a big branch standing in the inquiry que with 20 people waiting and there is 6 places where enquirer clears con help you but there is only one person standing there ... this is not giving absa a good name <br> <br> not to mention one consultant in the whole branch , as a client you cant wait up to an hour in a branch to get bank statements this is totally Ridicules <br> <br> why do you wait 15mins at Capitec to be assisted but at Absa you must wait for more then an hour this is not awsome at all

0
Replies (1)
Absa
Absa's reply23 Nov 2015, 14:32
Official
Hello absr476,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,