CA
Carina A

1 reviews | Active since Mar 2009

10 Nov 2015, 11:44

No Service

Unfortunately I have to write another complaint on this website. Please note that I have originally app**** on the 7th of October. We are now going into our SECOND month. I am writing this because I had a squiz here and other people are also complaining about the same thing. Please note that if i don't get a positive response and solution to this problem (confirmation that my card has been sent) I am cancelling my absa Cheque and savings account. I have been with Absa since I left school. That is 16 years ago. I have two reference numbers for this application. (yes it had to be recaptured TWICE) i have never ever felt so frustrated with a company. This is plain bad business. You don't care about your clients. I have received an email to say this will take 5 days. I am sorry you had 34 days already. I am not waiting any longer. <br>

0
Replies (1)
Absa
Absa's reply10 Nov 2015, 15:08
Official
Hello carina01,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,