NDPW
Nandi Du Plessis Wilson

1 reviews | Active since Dec 2017

19 Jan 2023, 10:30

No service!!!!!!!

I've been trying to open a business account since 2022. It has still not been done. After numerous phonecalls. Numerous visits to the Greenstone branch. Numerous promises from both Vangile and Tholile, still no feedback or progress.

Even contacting their Manager Mark du Toit has not helped at all.

I am so annoyed after over 30 years of loyalty to a failing bank!!!!

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Replies (1)
NDPW
Nandi Du Plessis Wilson's update20 Jan 2023, 06:27
Reviewer Update
Mark du Toit sorted everything out within minutes, shortly after I posted the review.

Thank you Mark for being so prompt, eventually.

Please teach your staff to give feedback to their customers and to follow up on issues.

Absa used to have great service in the past....