SP
Sherean P
1 reviews | Active since Feb 2019
04 Jul 2019, 13:36
No service!
Okay, so I've had an account with Absa. I am now with Standard Bank (best bank).
A few years ago I closed my account, now my mother receives a call that I have an overdraft of over R20,000? Why not contact me via phone call or email, let's say years ago?
Anyway, I tried contacting you twice now to resolve or at least arrange payment. I don't have time to get to the bank, and no one has come back to me yet?
This is poor service!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
04 Jul 2019, 16:13 Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's reply04 Jul 2019, 16:13
Official
Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
04 Jul 2019, 16:19 Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***5. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply04 Jul 2019, 16:19
Official
Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***5. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
SP
Sherean P's updateReviewer Update
04 Jul 2019, 16:21I appreciate the reply...
SP
Sherean P's update04 Jul 2019, 16:21
Reviewer Update
I appreciate the reply...