MM
Maryke M

1 reviews | Active since Apr 2016

17 Apr 2018, 17:07

no service

I when to absa ,Life style just to get my bankstatements unforganatly left with now statements. Only 1 teller to help 7 customers. Please advise why is absa customer service so slow and no staff that want to help us. I cant stand in a line my hole launch our just to find out i will be late for work.

0
Replies (2)
Absa
Absa's reply18 Apr 2018, 13:59
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply18 Apr 2018, 14:11
Official

Dear Customer

Kindly provide me with your ID Number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,