1 reviews | Active since Mar 2009
NO SERVICE
I am sure Mrs Ramos is not aware that the ABSA card division is dis functional. <br> On 28 February 2016 I emailed the card division that we did not receive e-statements. Ref [#ID: ***b-5gsx-OYl9-Irsk-zVmSCgtJv8xa#].On 08 March 2016 I forwarded my request to the \action Line\" Ref [EC: 7af12c4a]<br> <br> And still no response.<br> <br> The same bad response I received in December 2015 case ref *** from action line when the internet banking system failed. The person who phoned me was arrogant ******** and unprofessional. When he realized his facts are not right he put down the phone and said the call was dropped. If he was a professional he would have phoned back if that was the case.<br> <br> I know now why friends and family go to other banks.<br> I have been a client for more then FOURTY YEARS and THAT is the service I get now!!!<br> "
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
