jJ
janine J
1 reviews | Active since Oct 2012
26 Feb 2016, 14:46
NO SERVICE
today 26 february 2016 i entered the above mentioned absa branch to open an account. i entered the bank around 11:45am. as you well know it is month end this weekend so the bank is extra busy. there is ONE consultant and ONE teller available. this is totally unacceptable. is that what we pay bank fees for? ive been in the bank just to open an account and i had all the relevant documentation with me and i only left the bank after 2pm. this is ridiculous!
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Absa's replyOfficial
29 Feb 2016, 08:25Hello janinedejager,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply29 Feb 2016, 08:25
Official
Hello janinedejager,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd