NO SENSE OF URGENCY

<p>ON THE 29/04/2016 I DEPOSITED AN AMOUNT OF R1650 AT ABSA BANK ATM AT ABSA KRUGERSDORP,AFTER DEPOSITING THE MONEY THE ATM HAD A TECHNICAL PROBLEMJ THAT "DUE TO A TECHNICAL PROBLEM YOUR TRANSACTION HAS BEEN CANCELLED".I THEN WENT TO THE BANK ON SATURDAY THE 30TH THE CONSULTANT AT THE BANK RETURNED ME BACK TO ENQIRE WITH THE NUSERY IF THEY RECIEVED THE FUNDS.I CONFIRMED WITH THEN ON TUESDAY BECAUSE MONDAY WAS A PUBLIC HOLIDAY,THE CONFIRMED THAT THEY DIDINT RECIECVE THE FUNDS.I TOOK LEAVE TO SORT IT OUT ON THURSDAY THE 5TH MAY THEY LOGGED A CASE AND TOLD ME THAT IT WILL TAKE 11 WORKING DAYS TO RESOLVE THE ISSUE I TOLD THEM THAT THE NUSERY IS CHARGING ME,BUT THEY INSISTED THAT ITS 11 DAYS.I WAS ABSA TO PAY THE CHARGE TO THE NUSERY ITS R160.00 IT WAS NOT MY PROBLEM THAT THE FUNDS WERE NOT TRANSFERED TO THE CRECHE THIS HAS TO BE SORTED OUT ASAP I CANT WAIT FOR 11 DAYS,THAT IS SUCH A BAD SREVICE I RECIEVED.</p>