NM
Nkosenye M

1 reviews | Active since Jul 2011

30 Jan 2018, 09:55

No Sense of Customer Service

I am a new signatory to a business account, we have presented the relevant documents required to the portfolio manager's office but after 2 weeks no feedback whatsoever.

we have since send mails to the relevant person but up to now no feedback or acknoledgment.

My business collegue has mentioned that this the normal treatment he gets with this Branch.

0
Replies (1)
Absa
Absa's reply01 Feb 2018, 09:28
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd