1 reviews | Active since Mar 2009
No Rewards to Private Bank client - deceptive advertising
<p>I joined ABSA as aprivate bank client in July 2015. As a private bank client I get a boost on rewards points which levels me at Tier 5. ABSA refuse to give me Tier 5. ABSA now claims I am on a lower Tier and only on a higher Tier from April 2017.</p> <p> </p> <p>ABSA has NEVER paid me any rewards for my credit card.</p> <p> </p> <p>ABSA has NEVER paid me any rewards on my cheque account EXCEPT for a FEW SASOL transactions.</p> <p> </p> <p>ABSA has CLOSED the account statement in April 2017 earlier and NEVER paid me for my SASOL transactions (less than the limit of R3000 in total at this stage).</p> <p> </p> <p>ABSA taking their time or resolve and its going to Ombudsman.</p> <p> </p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We have noticed that a call has been logged by Gabriella from private banking-he will run with the matter for solution and get back to you.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We have noticed that a call has been logged by Gabriella from private banking-he will run with the matter for solution and get back to you.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
