1 reviews | Active since Aug 2018
No reward in Absa rewards!
I just want Absa to know that your rewards programme is a *******. First of all, why should we have to pay a membership fee? Isn't the whole point of the programme to reward your customers for banking with Absa? The monthly membership fee of R23 is high while the earning rates are really low. It seems that the programme is really designed to benefit Absa and not the customer. If Absa truly wants to reward its customers then the membership fees should be cancelled...we as your customers already pay a lot for banking transactions must you take more? Either reward your customers whole heartedly or do not reward them at all. Out of all the loyalty and reward programmes I have joined, Absa rewards is by far the worst.
Yours truly,
A very disappointed Absa client.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
