JF
JOHAN F

1 reviews | Active since Mar 2009

05 Oct 2018, 07:02

No resposne from ABSA

I have send several requests for my repayment term to be shortened by 12 months. No response Previous time this also happened and I had to log a complaint on HelloPeter and then only someone assisted

0
Replies (2)
Absa
Absa's reply05 Oct 2018, 16:52
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply07 Oct 2018, 18:29
Official

Good day Mr Fourie ,

I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.

Best regards,