JF
Johan F

1 reviews | Active since Mar 2009

29 Sept 2017, 12:01

No responses what so ever. Amounts paid, several email send

I have send numerous emails requesting payments to be allocated. Nothing.

I logged earlier HelloPeter review, even that was ignored. Still waiting for feedback. Really pathetic service. Seems like nobody at ABSA is doing their jobs that they get paid for. Why do a customer always need to complaint before something is done to a request?

0
Replies (2)
Absa
Absa's reply29 Sept 2017, 13:54
Official

Apologies for the inconvenience, your matter has been escalated.

JF
Johan F's update29 Sept 2017, 13:58
Reviewer Update
And a new review will be logged next week as nothing happens, even if someone attends to this. Really unacceptable. This after 5 mails and 2 complaints! Let's see if this is important enough to do something about.