No Responses .... NOTHING WAS DONE
This was my complaint on the 18 March 2016... And nothing was done ... . NOTHING...<br> <br> <br> Each and every time i tried to use internet banking it is sorry to say .... One big MESS...<br> <br> The secured banking page gives you the log in details .... and there it is stuck ... literally .... One big mess ....<br> <br> Then today when i really needed to pay of delivery of goods ... i go to absa bank aliwal north. <br> <br> They informed me that they cannot help me their equipment (the num pad that they use for their clients to enter their pins) is faulty. <br> <br> Except for the web site that is totally *****y their equipment in the bank is worse .... but every single month they charge me for internet banking .... and the service is not working ... And today i get into the bank just to get no assistance .... was just told they could not help me. They are waiting for the technical person to come and fix the problem since yesterday .... <br> <br> This is what you call client services ????<br> This is what i pay for monthly???<br> This is the sort of service you must get used to??? <br> <br> I WILL KEEP ON LAYING THE SAME COMPLAINT UNTIL SOMEONE DOES SOMETHING!!!!!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
