DA
Dirk A

1 reviews | Active since Oct 2018

19 Nov 2018, 12:28

No response....I am out of options!

I am trying to make contact with ABSA Instantlife....no luck thus far.

I have sent my first email to the stated "client services" email address on 15 November 2018, then on16 November 2018, then on 19 November 2018....no response!

I have called the contact telephone number 5 or 6 times....stays engaged!

My only option is to drive to the physical address that I have for ABSA Instantlife....pathetic...how can one run a business like that, the service was far better before ABSA acquired Instantlife!

0
Replies (1)
Absa
Absa's reply19 Nov 2018, 14:06
Official
 
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
 
 Kind regards
 Claudette Lewis
 Group Customer Care
 Absa Bank Ltd