1 reviews | Active since Jun 2013
NO RESPONSE TO MY NAEDO DEBIT ORDER QUERY
I've noticed 3 debit orders coming off my ABSA account for amounts of R99 or R98 on the last day of every month via NAEDO for the past few months now.<br> I e-mailed my ABSA query wrt to these debit orders on 31 August 2015 & requested Xoliswa B. Mhlari (Client Service Consultant | Electronic Banking Service Helpdesk | Client Service Centre | ***| Email: [Email Removed] to query & cancel these debit orders as I didn't authorize them.<br> Its been 4 weeks now & she still hasn't responded.<br> The 3 debit orders have AGAIN come off my account yesterday (30 September 2015). <br> <br> I've never subscribed to these companies in my life. <br> How is it possible that they have access to my account details and why are they so willing to refund my funds?<br> Why doesn't ABSA have any authority to cancel these unauthorized debit orders? <br> Possible *****?
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
