NO RESPONSE TO AN EMAIL QUERY SINCE THE 02/09

<p>Hello.</p> <p>I am writing this to inform you of the HORRIFIC, NON EXISTENT SERVICE i received as well as the BLATANT DISREGARD to my emails.<br />On the 02/09 i sent an email via your App asking for more information about the App. I needed to know about the finger print login as per the ad as well as Absa rewards.</p> <p>I received an auto response with my reference number been: ec99601a</p> <p>On the 03/09 Cathrine Nkuna rep**** and said my email has been forwarded to the Channel Product Manager.</p> <p>On the 11/09 i reply to Cathrine email stating that i have received no feedback. She than replies on the 12/09 asking me what am i referring to.</p> <p>My email has your reference as i mentioned above. I subsequently sent 3 emails to Cathrine Nkuna and they were blatantly ignored.</p> <p>Is this the type of service one can expect from Absa?</p> <p>I am appalled that you have someone so *********** working in your organisation.</p> <p>Can someone please help me with my query as well as i want a written apology from Cathrine for her disgusting service.</p> <p>I would also like to make mention that i copied Vanessa and Koena, previous individuals who assisted me on my last complaint earlier in the year and my emails fell on deaf ears..</p> <p>TCF - TREATING CUSTOMERS FAIRLY </p> <p>CLEARLY ABSA DOES NOT KNOW ABOUT THIS ACT IN THE FINANCIAL SERVICES ARENA...</p>