RW
ROSALEE W
1 reviews | Active since Apr 2014
01 May 2015, 02:20
No response to account related queries
After numerous calls and e-mails to the Credit Card Help Desk, I have been waiting since 27th February for a reply on an unauthorised transaction, which seems to go through every 3 months. I have requested an electronic statement to no avail. Eventually I asked for my account to be closed and a letter confirming the closure of this account. I am still waiting.<br> reference number <br> [#ID: 90DBA***-157D-844F-94088F3C0000#]
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Absa's replyOfficial
04 May 2015, 10:13Hello Orchid Lady,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply04 May 2015, 10:13
Official
Hello Orchid Lady,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd