NO response, send emails, complete contact forms, no reply no response.
NO response, send emails, complete contact forms, no reply no response.
I needed to order 2 bank cards, linked to a bank account to give staff to go overseas, they leave monday and admidst everything i realised now they have a problem and like always you dont reply unless its on hello peter
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Absa's replyOfficial
30 Oct 2020, 09:38Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply30 Oct 2020, 09:38
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd