NO Response! Reversal of payment in error

Item: Absa
Rating: 1
Author: Mosbey W

I need a reversal for a payment made to me by someone in error. I have spoken to various departments in this organisation and after 11 days still no help. I was told to email ********** it has been 5 days since I have emailed them and NO reply and NO acknowledgement. CAN SOMEONE ASSIST ME ASAP AS I AM BEING THREATENED WITH LAWYERS.

Helpful (0)

Replies (2)

Absa's replyOfficial

17 Oct 2018, 13:34

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa's reply17 Oct 2018, 13:34

Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Mosbey W's updateReviewer Update

19 Oct 2018, 05:26

Still Waiting...

Mosbey W's update19 Oct 2018, 05:26

Reviewer Update

Still Waiting...