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I have been waiting for ABSA vehicle finance to refund 2 payments to me that was made in error. I received an email on the 13th of June saying that the payment has been made. Still nothing showing on my side. I receive someone elses statement every month, that has been escelated a month ago and nothing has happened. I have sent numberous emails to avafeft01@absa and vehiclefinance1@absa, either i dont receive a response or i get a rude short response. I will never get vehicle finance with ABSA again. Everytime i want to know whats going on with my account I have to call the call centre and answer their 101 questions. This is terrible service!!!