JD
Jacques D
1 reviews | Active since Apr 2020
27 Aug 2026, 14:05
No response on logging enquiries
Struggling now for almost a week with a account that I opened for my Pty Ltd and ABSA recorded the registered company name completely wrong. After every day logging an enquiry just nobody bother to come back to fix it. Reason given that only a allocated Business Banker can correct the problem, but still no Business Banker is allocated to the account. Out of frustration asked to close the account and not even getting a response on that. Will not recommend and will also not bank with ABSA and don't need this frustration from the beginning.
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Replies (4)JD
Jacques D's updateReviewer Update
27 Aug 2026, 16:52The account number is: ***
Wtong Name: The Properties Pty Ltd
Correct Name: The Prop Group Pty Ltd
Wtong Name: The Properties Pty Ltd
Correct Name: The Prop Group Pty Ltd
JD
Jacques D's update27 Aug 2026, 16:52
Reviewer Update
The account number is: ***
Wtong Name: The Properties Pty Ltd
Correct Name: The Prop Group Pty Ltd
Wtong Name: The Properties Pty Ltd
Correct Name: The Prop Group Pty Ltd
Absa's replyOfficial
28 Aug 2026, 10:03Dear Jacques
Thank you for your response.
We note that the email address here on Hellopeter differs from the one under the business. Please confirm if we can continue using the email on our system.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for your response.
We note that the email address here on Hellopeter differs from the one under the business. Please confirm if we can continue using the email on our system.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply28 Aug 2026, 10:03
Official
Dear Jacques
Thank you for your response.
We note that the email address here on Hellopeter differs from the one under the business. Please confirm if we can continue using the email on our system.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for your response.
We note that the email address here on Hellopeter differs from the one under the business. Please confirm if we can continue using the email on our system.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
JD
Jacques D's updateReviewer Update
28 Aug 2026, 11:26My business email address remain the same.
***
***
JD
Jacques D's update28 Aug 2026, 11:26
Reviewer Update
My business email address remain the same.
***
***
Absa's replyOfficial
28 Aug 2026, 12:27Dear Jacques
Thank you for your response.
I will acknowledge your case using the business email address, please check your emails.
We will continue our discussion via email.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for your response.
I will acknowledge your case using the business email address, please check your emails.
We will continue our discussion via email.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply28 Aug 2026, 12:27
Official
Dear Jacques
Thank you for your response.
I will acknowledge your case using the business email address, please check your emails.
We will continue our discussion via email.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for your response.
I will acknowledge your case using the business email address, please check your emails.
We will continue our discussion via email.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd