JL
Josie L
1 reviews | Active since Sept 2009
14 Dec 2020, 19:30
No response on clzim
Suffered storm damage on 1 November. Posted a complaint on Hello Peter, received an email requesting claim number. Provided details and no feedback received. Claim no ***. Rain is causing more damage.
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Replies (1)
Absa's replyOfficial
15 Dec 2020, 08:32Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Do you have the reference number that given when you reported on Hellopeter previously?
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Do you have the reference number that given when you reported on Hellopeter previously?
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply15 Dec 2020, 08:32
Official
Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Do you have the reference number that given when you reported on Hellopeter previously?
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***7. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Do you have the reference number that given when you reported on Hellopeter previously?
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,