1 reviews | Active since Jul 2016

04 Dec 2016, 20:49

no response on any promises

<p>no return on any of my claims</p> <p>well my story begins almost a year ago when i was contacted by locate plus sa chene botha who told me i have funds available for claim from g4s which i never claimed well that was on the 18th of february 2016 well after many tries and complaints absa rep**** to my review and promissed that they will sort it out and just never got back with any solution to my claim after a few months of waiting i contacted pssf directly and spoke to a lady kendile on the 14th of october 2016 who said she will start to process the claim i spoke to her at 09;21 in the morning and till this day i still have no response regaurding my claim please help sort out this claim as i have children and responsibilitys now absa states they dont handle it any more that is thier problem why couldnt they sort out the claims before they changed companies without letting anyone know about it i just think they need to be taken on on the facts that they just cant deliver any service to us and reinburse us all of our costs that we wasted phoning out after them driving after them and all they do is sit back and fold thier hands and say its not our problem its not our concern any more </p>

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Replies (1)
Absa
Absa's reply05 Dec 2016, 09:27
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le grange

Group Customer Care

Absa Bank Ltd