JA
Jacobus A

1 reviews | Active since Nov 2013

02 Mar 2015, 13:07

No Response o Email Query on Credit Card Account

Many emails send to Absa Call Centre on why my 735 Euros paid by my employer (African Development Bank). Same payment also occurs in my Standard Bank account and it displays immediately - Absa takes more than 10 days to display. All my emails regarding this query is totally ignored - no feedback or ay acknowledgement that email was received.<br> <br> Absolutely very very very poor service - a Terrible service Provider - disgrace

0
Replies (1)
Absa
Absa's reply02 Mar 2015, 14:24
Official
Hello jmaucamp,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd