no response,, no responsibility from the ***** Dept. disappointing

Please provide us with the SAPS case number (as it is outstanding) and a ***** case has been logged, this is your CCP Case Number: **********

So dissatisfied and disappointing by the ***** department as a case was opened in Dec - early Jan ( 3 months now) All the requirements were met, however no feedback ever received from the department nor any communication maintained.

After being ****med by an Absa client of R3500 , I even opened a case . The investigator is actively calling but the bank is inactive. Every time I call the call centre, they cannot assist as their system and that of the ***** department isn't the same.

Ive sent several follow up emails only to be responded by auto response. Why were all those requirements required if no action is done ??? So frustrated and hope someone will actually do their job.