No response no assistance

Item: Absa
Rating: 1
Author: Dawid Van Der Merwe

ABSA private bank - Does ABSA still have personal bankers? Seems impossible to get hold of them and no replies to emails or voicenotes. Also no assistance after e-mailing the private bank email address and them forwarding it on...

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Replies (1)

Absa's replyOfficial

24 Apr 2023, 15:33

Dear Dawid Van Der Merwe

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareRezona Louw

Absa's reply24 Apr 2023, 15:33

Official