SM
Shavonne M
1 reviews | Active since Jan 2013
17 Jul 2015, 10:31
No Response From Virgin Money
I have emailed Virgin Money numerous times trying to make arrangements regarding payment... Virgin Money never ever responds to my emails and requests...
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Absa's replyOfficial
17 Jul 2015, 11:08Hello Payton21,
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
We apologise for any inconvenience caused.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
We apologise for any inconvenience caused.
Regards,
The Virgin Money Team
Absa's reply17 Jul 2015, 11:08
Official
Hello Payton21,
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
We apologise for any inconvenience caused.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
We apologise for any inconvenience caused.
Regards,
The Virgin Money Team