No response from *********** Action line

over 2 weeks and no resolution. Just got a mail saying high volumes of complints ( nice advert!!!)<br> When I reply and ask when they will resovle my problem they then mail me to ask for the details. So either they are too laxy to look on their own system, or the staff are *********** or both.<br> Seems the only way I am ever able to resolve ABSA complaint is through Hello Peter.<br> <br> I'm not holding my breath !!!