No response from deceased estate

<p>I have been struggling with Deceased Estate Department at Absa for the past 6 months to close my late husbands account and to transfer available balances to my account which is also an Absa account. </p> <p> </p> <p>I submitted all documents at the Secunda branch in April and did not receive any feedback! I went back to the branch and after waiting on the phone for longer than an hour for a response from the deceased estate department i was told to resubmit my documentation which i did on 22/08/2016. Up to date i did not receive any feedback AGAIN... </p> <p> </p> <p>I was told initially that it takes 3 working days to transfer the money into my account.</p> <p> </p> <p> </p>