BF
Bertie F
1 reviews | Active since Dec 2015
17 Dec 2015, 12:34
No Response from Credit Card section
I app**** online for a credit card limit increase on the 4th of December. During the application it was stated that it was provisionally approved and that I will recieve feedback regard the increase within 2-3 working day. I still have not received ANY feedback, after I logged a complaint with ABSA self. The reply was, sorry can't help you must contact the credit card section. Which I emailed, with no response
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Absa's replyOfficial
18 Dec 2015, 08:31Hello Bert.Four,
Dear Customer
Thank you for bringing this matter to our attention.
Kindly be advised that you may contact the credit card department Management Centre on Tel: *** for assistance.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention.
Kindly be advised that you may contact the credit card department Management Centre on Tel: *** for assistance.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply18 Dec 2015, 08:31
Official
Hello Bert.Four,
Dear Customer
Thank you for bringing this matter to our attention.
Kindly be advised that you may contact the credit card department Management Centre on Tel: *** for assistance.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention.
Kindly be advised that you may contact the credit card department Management Centre on Tel: *** for assistance.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd