RR
Rudiger R
1 reviews | Active since Jul 2015
15 Jul 2015, 12:53
No response from card correspondence
Trying to close my ABSA credit card, I sent the request to [Email Removed] I received zero follow up on this and had to follow up myself, 8 days later. After this I received a weak response saying that my issue was escalated. I am now at day 15
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Absa's replyOfficial
15 Jul 2015, 13:29Hello rudiger1,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply15 Jul 2015, 13:29
Official
Hello rudiger1,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd