no response from absa when trying to switch

I HAVE BEEN SENDING EMAIL INVANE TO ABSA AS I HAVE BEEN TRYING TO SWITCH MY PREMIER ACCOUNT FROM FNB TO ABSA, I HAVE SEND ABSA EMAILS AND TILL TO DATE NO RESPONSE, I GUESS THEY HAVE ENOUGH CLIENT THEY DONT NEED MY CENTS. I HAVE EVEN CALLED THE NATIONAL NUMBER AND THE LADY I SPOKE TO HAVE SENT A REQUEST FOR ONE HEIR CONSULTANT TO CALL ME TILL TO DATE NOTING, I WANTED TO SWITCH MY FNB PREMIER ACCOUNT AND MY FNB BOND TO ABSA, BUT I GUESS THEY DONT NEED MY BUSINESS. SO I WILL RATHER APPROACH STANDARD BANK, SO I CAN SWITCH MY BOND NAD MY PLATINUM ACCOUNT TO THEM AS ABSA IS TOO BUSY FOR MY LITTLE MONEY AND BOND. I USED TO BE AN ABSA CLIENT. IF I AM ALREADY HAVING PROBLEM WITH ABSA EVEN BEFORE I SWITCH MY ACCOUNT TO THEM, THAN I DONT THINK I WILL GET GOOD SERVICE FROM THEM. SO BASICALLY FNB AND ABSA ARE THE SAME WHEN IT COME S TO CUSTOMER SATISFACTION.