1 reviews | Active since Sept 2013

14 May 2015, 09:18

NO RESPONSE FROM ABSA SINCE APPLYING FOR HOME LOAN

Good day<br> <br> I have been a loyal client of ABSA all my life.<br> <br> I have an existing bond at ABSA for the last 10 years. I need to buy my ex out. I have app**** through the Rink Street Branch in Port Elizabeth and I have not heard anything from ABSA Home Loans since then. Three weeks and counting.<br> <br> I am totally disgusted at the lack of interest in me as a loyal client of ABSA. The lady at the Rink Street branch keeps saying ABSA Home Loans will phone me, but NOBODY has phoned me at all.<br> <br> In the meantime I stand to lose my house if I cant buy my ex out. I have an excellent credit rating.<br> <br> Please, please, please contact me!!!<br> <br> How can you treat me like this???? I am not just another number. Keeping my house is the most important thing to me!!!<br> <br> Nobody is helping me!!!<br> <br>

0
Replies (1)
Absa
Absa's reply14 May 2015, 09:50
Official
Hello babamama,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd