PG
Phillip G
1 reviews | Active since May 2016
14 Mar 2018, 13:28
No response from ABSA Life
I have twice attempted to contact ABSA insurance to query a Bond Protector policy I had. You get shifted from pillar to post, I send e-mails to Life Sales, but no response. Why does it take a complaint on HelloPeter to get a response?
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Replies (2)
Absa's replyOfficial
14 Mar 2018, 15:33Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply14 Mar 2018, 15:33
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
PG
Phillip G's updateReviewer Update
23 Mar 2018, 13:17What a difference. Query was picked up and resolved by Laurel Billing in a record time. Just shows it can be done if you take ownership. Thanks Laurel
PG
Phillip G's update23 Mar 2018, 13:17
Reviewer Update
What a difference. Query was picked up and resolved by Laurel Billing in a record time. Just shows it can be done if you take ownership. Thanks Laurel