NO RESPONSE FROM ABSA FOR 2 MONTHS

I have been corresponding with ABSA, since 5 June 2015 in order to cancel my homeloan Insurance. ABSA bill an entire years insurance in one shot and that means it becomes financed. I want to insure the home through my own Santam policy, which is a monthly premium and works out to R180 per month cheaper than ABSA, excluding the interest on the insurance.<br> <br> ABSA do not answer any of my e-mails and even a visit to the Horison Branch proved totally fruitless.<br> <br> I dont know what to do, ABSA have systems for dealing with matters such as these but they simply ignore all e-mail correspondence.<br> <br> I have been with ABSA for over 18 years, but service has gone from good to nothing.<br> <br> Please respond ABSA<br> <br>