EB
Elanie B
1 reviews | Active since Mar 2015
15 Feb 2016, 09:40
No response from ABSA Deceased Estates
On 14 January 2016 I enquired from [Email Removed] regarding the deceased's outstanding credit card balance and the insurance he took out with ABSA on that credit card account. I received an acknowledgement of receipt. I followed up again on 26 January 2016 and after no response I escalated the matter to the Client Liaison Officer - Absa National Deceased Estates who asked the credit card division to assist on 5 Feb 2016. To date I have still not had a reply.
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Absa's replyOfficial
15 Feb 2016, 14:29Hello ElanieBreedt,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply15 Feb 2016, 14:29
Official
Hello ElanieBreedt,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd