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Bronwin B
1 reviews | Active since Aug 2009
03 Apr 2019, 11:01
No response from Absa customer service
I have logged a query online, to which I still have not received any response whatsoever. I deposited money into my savings account, when I wanted to withdraw the full amount, only less than half was available. I would like to transfer the moneys into the correct account, but I only have have the option of the available amount.. not the full amount I deposited into the account. It has reflected like this for the past 3 days. I have reverted to Hello peter since I don't get any response regarding my query!!
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Replies (2)
Absa's replyOfficial
03 Apr 2019, 14:32Hi Bronwin,
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to you. Thanks.
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to you. Thanks.
Absa's reply03 Apr 2019, 14:32
Official
Hi Bronwin,
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to you. Thanks.
Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to you. Thanks.
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Bronwin B's updateReviewer Update
03 Apr 2019, 14:35Hi Basani, thank you for your response, appreciate it, I in fact contacted Absa due to the delay on response to your online email facility. the lady I spoke to was so unpleasant and not helpful at all.
However, doesn't matter at this stage, I have decided to go into the bank and close the account, as the customer service relation is very disappointing.
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Bronwin B's update03 Apr 2019, 14:35
Reviewer Update
Hi Basani, thank you for your response, appreciate it, I in fact contacted Absa due to the delay on response to your online email facility. the lady I spoke to was so unpleasant and not helpful at all.
However, doesn't matter at this stage, I have decided to go into the bank and close the account, as the customer service relation is very disappointing.