No response from ABSA consultants to rectify personal linked accounts!

On the 6/9/2017 we paid a visit to our local Middelburg mall ABSA branch to speak to a consultant about investing R20,000 in a Target save account. The ABSA consultant was very unprofessional during our visit to the bank. He was not paying attention to my questions and queries as he was constantly on his cell phone and attending to other business calls. While on his phone he pointed to me to put my thumb onto the touch id pad without explaining reasons etc. There was an immediate change in his manner when I told him I was not interested in making a personal loan as I am a pensioner. It felt like I was not important to him and I felt insulted. The most important question to him was that would my new Target save account be linked to my portfolio as I wanted to deposit more money into this account in the near future. He rep**** that it was all done and I would be able to do this. On the 12/6/2017 I phoned the ABSA consultant and told him that I was not able to see my Target save account on my linked accounts on my computer. He said he was not able to help me over the phone due to the fingerprint id pad security and I would have to come in again to resolve this issue. I was not happy with this as I am a pensioner and fuel costs a lot of money! I told him that I was too upset to see him in the state that I was in and did not want to cause a scene at he bank and have security all over me. I decided to take this matter up with ABSA help line and ended up speaking to another consultant to have this Target save linked to my account. She promised me that she would notify me via email asap! Sixteen days later - guess what? still no linked account or feedback.......is a pensioners money not of interest to ABSA? I have been a member of ABSA from the beginning and I am now seriously considering moving to a bank who cares -very shortly!