EH
Erich H
1 reviews | Active since Mar 2013
19 Dec 2018, 13:42
No response from Absa
Absa is not responding to my requests via email. Even not on my following up emails.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
20 Dec 2018, 05:31Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Dec 2018, 05:31
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
EH
Erich H's updateReviewer Update
21 Dec 2018, 14:52Dear Daphne
My case has been closed although not solved yet. I tried getting the statements from the website as Lebohang suggested but can only get the last 3 months statements. I need the last 6 months. I will probably get charged for my 2 or 3 attempts to retrieve the last 6 months from Online Banking?
If I could I would have gone to a branch but I am out of the country at the moment.
It is now a real urgent matter for me.
Kind regards
Erich Hoffmann
EH
Erich H's update21 Dec 2018, 14:52
Reviewer Update
Dear Daphne
My case has been closed although not solved yet. I tried getting the statements from the website as Lebohang suggested but can only get the last 3 months statements. I need the last 6 months. I will probably get charged for my 2 or 3 attempts to retrieve the last 6 months from Online Banking?
If I could I would have gone to a branch but I am out of the country at the moment.
It is now a real urgent matter for me.
Kind regards
Erich Hoffmann