NO response from Absa

I logged two (2) complaints on Hello Peter regarding the absolutely discracefull service of Absa. First, on the 10th of July regarding staff member David Mathye lying regarding their policy wording. Danzig Boyce responded:<br> Dear Customer<br> Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.<br> We sincerely apologize for any inconvenience caused.<br> Kind regards<br> Danzig Boyce<br> Group Customer Care<br> Absa Bank Ltd<br> Again, on the 15th of July, confirming that not one person has contacted me regarding this situation. <br> I am confirming, that I will close ALL my Absa accounts, due to the frightening handeling of the so called customer care agent. What confidence should I have in a bank, if this is their customer care?! The title should be changed to lack of customer care. What an absolute discrace. I will never in my life use Absa again! Pathetic service.