No response for 20 days

I have app**** for a loan from ABSA, which was pre authorised, and just needed the paperwork to be checked. That is the last I have heard from ABSA?? I have to call 3 times, which juts no person working on my case ever available.<br> <br> No I have to complain on a public site, which means probably that ABSA will just say loan not given, and their problem goes away.....<br> <br> ABSA, you DON'T LOOK AFTER YOUR CLIENT AND YOUR SERVICE IS POOR!!! 20 DAYS FOR A CLIENT TO GET FEEDBACK?? Reference number ***<br> <br>