SL
Stefan L
1 reviews | Active since Jan 2016
18 Jan 2021, 13:21
No response ever.
For months now I have had no response after sending all my documents to the restructuring department for my vehicle finance account. When I do get a email from someone at absa asking me to contact them, they fall off the face of the earth and disappear.
Reference C-***3
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Absa's replyOfficial
18 Jan 2021, 17:18Dear Stefan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply18 Jan 2021, 17:18
Official
Dear Stefan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd