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nicole S

1 reviews | Active since Sept 2024

04 Sept 2024, 12:52

No response

I have emailed over 6 different emails addresses since 8am this morning.

I have requested my paid up letters for old Absa loans.

Not a single response

0
Replies (3)
Absa
Absa's reply04 Sept 2024, 16:41
Official
Dear Nicole Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
 
nS
nicole S's update04 Sept 2024, 18:01
Reviewer Update
Thank you Vanessa for your immediate assistance.
8 have received my letters.
Absa
Absa's reply05 Sept 2024, 08:47
Official
Dear Nicole With regards to complaint C-***8.

Thank you for the confirmation. I will keep you updated. Kind regards,Vanessa CroweGroup Customer Care