1 reviews | Active since Feb 2011
No response but happy to charge
<p>I received my bill and noticed interest being charged. In the 7/8 years Ive had a card I've only ever been correctly charged interest once/twice. </p> <p> </p> <p>So I asked what it related to, to which I got a lengthy explanantion on the 'policy'. I specifically rewuested the break down of the calculation for which I was charged. To this date two weeks later im still waiting. I refuse to pay this and will not just let it go. </p> <p> </p> <p>This was the most pathetic service! </p>
Hi Ameerah,
Many thanks for your post and i am really sorry to hear about the lack of help and assistance that you have received so far.
Please would you be so kind as to send me all the details relating to your complaint so that i can undertake a full investigation.
If you could email all the details to *** together with either your card number or ID number as well as contact details, i can then undertake a full investigation.
Regards
The Virgin Money Team
Hi Ameerah,
Many thanks for your post and i am really sorry to hear about the lack of help and assistance that you have received so far.
Please would you be so kind as to send me all the details relating to your complaint so that i can undertake a full investigation.
If you could email all the details to *** together with either your card number or ID number as well as contact details, i can then undertake a full investigation.
Regards
The Virgin Money Team