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Nuhrjehaan A
1 reviews | Active since Jul 2011
02 Jul 2020, 21:45
No response
I've been retrenched as of the 1st June and submitted all my documents to the insurance department on the 24th June, I have to date not received any feedback I sent an email to valuebundleclaims@absa as I have a islamic cheque account as well as creditlifeclaims@absa for my loan and credit card...I have not received any response jot even an automated one....i sent a follow up email to ask if they required any further docs and again no response. I'm already stressing about UIf offices being closed now i still have to stress about this
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Absa's replyOfficial
03 Jul 2020, 10:20 Dear Nuhrjehaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply03 Jul 2020, 10:20
Official
Dear Nuhrjehaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd